FAQ

• Q1: What is Your MOQ and delivery time?

  In general, our MOQ is 1000pcs for OEM, 100pcs for distribution, 1-2 pc for end users. The delivery time is 30-40 days for OEM, 14days for stock.

• Q2: What certificates do you have for your products?

  All our products have CE&RoHS certificate. We also can do it as customers' requirement.

• Q3: How can I get some samples?

  Sample order is acceptable. Some items are free for your test. Some items need to pay the sample fee, but all sample fee can be returnable after the final order confirmed.

• Q4: How does your factory control quality?

  We have strict quality control system from Raw Materials control, Process control and Test of finished products.  Each piece will be tested before packing.

• Q5: What is the product warranty?

  One year guarantee. Three years for accessories to repair.

• Q6: Do you have the capabilities of research and development and patent products?

  Yes, All products are designed and developed by our own engineer team. For now, We have tens of patented technology and products. We can completely meet your requirement of innovation and Intellectual Property Protection.

• Q7: What is Aviation Technology?

  We belong to Aviation Industry Corporation of China (AVIC), which is a leading developer of military aviation technology in China, We turn the technology to health and home care industry for civil use.

• Q8: Where is your factory located? How can I visit there?

  Our company located in Jinan city, Shandong Province, China. You can fly to Jinan Airport or take a High-Speed Rail (HRS) train to Jinan West High-Speed Rail Station, We will pick you up.

• Q9: After-sales customer service

  Send email to info@aviche.com with the problem you need to solve. We'll pass your message to our After-service team who will get back to you within 24 hours

• Q10: How do I use a blood pressure monitor correctly?

  Sit with feet flat, arm supported at heart level. Wrap the cuff snugly on the upper arm, follow instructions, and remain still during readings. Take multiple accurate readings and record results.

• Q11: Can I use a blood pressure monitor at home?

  Yes, blood pressure monitors are designed for home use. Choose a validated device, follow instructions, and share readings with your doctor for evaluation.

• Q12: How often should I check my blood pressure?

  Check at least once a month or as directed by your healthcare provider. Frequency may vary based on your medical history and doctor's recommendations.

• Q13: What is a normal blood pressure reading?

  Normal is around 120/80 mmHg. Systolic (top number) should be below 120, and diastolic (bottom number) should be below 80. Consult your doctor for your target range.

• Q14: What should I do if my blood pressure reading is high?

  Discuss consistently high readings with your healthcare provider. They can evaluate your health, conduct further tests, and recommend lifestyle changes or medication if needed.

• Q15: Can a blood pressure monitor detect irregular heart rhythms?

  Some monitors can detect irregular heart rhythms. It may prompt further evaluation by a healthcare professional.

• Q16: How long does it take to get a blood pressure reading?

  It typically takes a minute or less, depending on the monitor and factors like arm movement and cuff fit.

• Q17: Can I measure my blood pressure on a different arm?

  For accuracy, measure on the same arm consistently to avoid variations.

• Q18: Can a blood pressure monitor replace regular check-ups?

  Monitors provide valuable information, but regular check-ups with your doctor are essential.

• Q19: How do I clean and maintain my blood pressure monitor?

  Wipe with a soft, damp cloth, avoid water submersion, and store in a clean, dry place.

• Q20: Can I use a blood pressure monitor with a pacemaker?

  Most monitors are safe, but consult your healthcare provider for specific recommendations and precautions.

• Q21: Can I use a blood pressure monitor during pregnancy?

  Consult your healthcare provider for guidance on using a monitor and interpreting readings during pregnancy.

• Q22: How often should I run my air purifier?

  For optimal results, it is recommended to run your air purifier continuously or at least several hours a day, especially in rooms where you spend the most time.

• Q23: Can an air purifier help with allergies?

  Yes, air purifiers can help reduce allergens like pollen, dust mites, and pet dander, providing relief for allergy sufferers

• Q24: Can an air purifier help with cooking odors?

  Yes, air purifiers with activated carbon filters can help remove cooking odors, such as those from frying or strong spices, improving the freshness of your indoor air.

• Q25: Can an air purifier help with asthma triggers other than dust and pollen?

  Yes, air purifiers can help reduce asthma triggers like pet dander, mold spores, and dust mites, providing a cleaner and healthier environment for individuals with asthma.

• Q26: Can an air purifier help with mold spores?

  AVICHE Air purifiers with HEPA filters can capture and remove mold spores from the air, reducing their presence and potential health risks.

• Q27: Can an air purifier help with cigarette smoke?

  Yes, AVICHE air purifiers with activated carbon filters are effective at reducing and eliminating cigarette smoke odors and particles from the air.

• Q28: How often should I replace the HEPA filter?

  Replace the filter every 6 to 12 months

• Q29: Do I need to replace the UV light?

  Yes, UV lamps have a limited lifespan. Contact us for operation video

• Q30: How can the independent control center help me?

  The monitor provides real-time feedback on the air quality, allowing you to assess if the air purifier is effectively reducing pollutants or if additional measures are needed. It helps you maintain a healthier indoor environment.

• Q31: Can Aviche Air quality monitor be used outdoors?

  Aviche Air quality monitor is primarily designed for indoor use, as it focuses on monitoring the air quality in enclosed spaces such as homes, offices, and classrooms.

• Q32: How accurate is Aviche Air quality monitor?

  Aviche Air quality monitor is built with high-quality sensors and undergoes rigorous testing to ensure accurate readings.

• Q33: How can Aviche Air quality monitor help improve air quality?

  Aviche Air quality monitor helps users identify the sources of air pollution in their environment. By improving ventilation, or using air purifiers, users can improve indoor air quality.

• Q34: Can Aviche Air quality monitor connect to other devices?

  Yes, Aviche Air quality monitor often comes with Wi-Fi and bluetooth. This enables users to connect it to their TUYA APP, allowing for remote monitoring and integration with smart home systems.

• Q35: How often should Aviche Air quality monitor be calibrated?

  It is generally advisable to calibrate the device annually to maintain its accuracy.

• Q36: Does Aviche Air quality monitor come with a warranty?

  One year warranty

• Q37: Can Aviche Air quality monitor be used in large spaces?

  Aviche Air quality monitor is suitable for various room sizes, but its effectiveness may vary depending on the size and layout of the space

• Q38: Does Aviche Air quality monitor support historical data tracking?

  Offer one year historical data tracking.

• Q39: Can Aviche Air quality monitor be integrated with smart home systems?

  Yes, Aviche Air quality monitor is ompatible with smart home systems. It can be integrated with platforms like Google Home or Alexa

• Q40: How does the AVICHE compressor nebulizer work?

  The AVICHE compressor nebulizer works by converting liquid medication into a fine mist that can be inhaled. The device uses compressed air to aerosolize the medication, which is then inhaled through a mouthpiece or mask.

• Q41: Is the AVICHE compressor nebulizer suitable for both adults and children?

  Yes, the AVICHE compressor nebulizer is suitable for both adults and children. It comes with different accessories, such as masks and mouthpieces, to accommodate different age groups.

• Q42: How often should I clean the AVICHE compressor nebulizer?

  It is recommended to clean the AVICHE compressor nebulizer after each use. Follow the instructions provided with the device for proper cleaning and maintenance.

• Q43: Can I use any medication with the AVICHE compressor nebulizer?

  The AVICHE compressor nebulizer is compatible with a wide range of medications prescribed by healthcare professionals. However, always consult your doctor or pharmacist to ensure proper compatibility and dosing instructions.

• Q44: How long does a nebulizer treatment with the AVICHE compressor nebulizer typically take?

  The duration of a nebulizer treatment can vary depending on the prescribed medication and the individual's specific condition. On average, a treatment session with the AVICHE compressor nebulizer can take anywhere from 5 to 15 minutes.

• Q45: Can I travel with the AVICHE compressor nebulizer?

  Yes, the AVICHE compressor nebulizer is portable and designed for travel convenience. It is lightweight and compact, making it easy to pack and carry.

• Q46: How often should I replace the nebulizer kit of the AVICHE compressor nebulizer?

  It is generally recommended to replace the nebulizer kit every 6 months or as advised by your healthcare professional. Regular replacement ensures optimal performance and helps maintain hygiene.

• Q47: Can I use distilled water with the AVICHE compressor nebulizer?

  Yes, you can use distilled water with the AVICHE compressor nebulizer. Using distilled water helps prevent mineral build-up in the nebulizer, ensuring efficient and reliable operation.

• Q48: Is the AVICHE compressor nebulizer suitable for delivering both short-acting and long-acting medications?

  Yes, the AVICHE compressor nebulizer can be used to deliver both short-acting and long-acting medications. Your healthcare provider will prescribe the appropriate medication based on your specific needs.

• Q49: Can I use the AVICHE compressor nebulizer with a face mask and mouthpiece interchangeably?

  Yes, the AVICHE compressor nebulizer allows for interchangeable use of a face mask and mouthpiece. This flexibility accommodates the preferences and needs of different users, including both adults and children.

• Q50: Does the AVICHE compressor nebulizer have adjustable airflow settings?

  Yes, the AVICHE compressor nebulizer usually features adjustable airflow settings. This allows you to customize the airflow rate to suit your comfort and medication delivery requirements.

• Q51: Can I use the AVICHE compressor nebulizer while lying down?

  Yes, you can use the AVICHE compressor nebulizer while lying down. The device is designed to be used in various positions, providing flexibility and comfort during treatment.

• Q52: Is the AVICHE compressor nebulizer battery-operated?

  No, the AVICHE compressor nebulizer is typically powered by an electrical outlet. It doesn't rely on batteries, ensuring consistent and reliable performance during each treatment session.

• Q53: How does the AVICHE wearable air purifier work?

  The AVICHE wearable air purifier uses high concentration negative ions to capture and remove airborne particles, allergens, and pollutants. It creates a personal clean air zone around the user, improving air quality.

• Q54: What are negative ions in the AVICHE wearable air purifier?

  Negative ions are beneficial molecules produced by the AVICHE wearable air purifier. They attach to airborne particles, causing them to become heavier and fall to the ground, enhancing air purification.

• Q55: How do negative ions benefit air purification?

  Negative ions released by the AVICHE wearable air purifier help remove airborne pollutants such as dust, pollen, and allergens by binding to them and making them less likely to remain suspended in the air.

• Q56: How does the AVICHE wearable air purifier differ from traditional air purifiers?

  The AVICHE wearable air purifier uses negative ions instead of filter to purify air. It is compact, portable, and doesn't require a dedicated space like traditional air purifiers.

• Q57: Can I wear the AVICHE air purifier all day?

  Yes, you can wear the AVICHE air purifier all day. It is lightweight, portable, and designed for continuous use, ensuring you breathe cleaner air wherever you are.

• Q58: Is the AVICHE wearable air purifier suitable for people with allergies?

  Yes, the AVICHE wearable air purifier is beneficial for people with allergies. It helps reduce exposure to common allergens like dust, pollen, and pet dander, providing relief and improving indoor air quality.

• Q59: Can I wear the AVICHE wearable air purifier while exercising or running?

  Yes, you can wear the AVICHE wearable air purifier while exercising or running. Its lightweight design and comfortable fit make it suitable for various activities, helping you breathe cleaner air during workouts.

• Q60: an the AVICHE wearable air purifier be used by people with respiratory conditions?

  Yes, the AVICHE wearable air purifier can be beneficial for people with respiratory conditions. It helps reduce exposure to airborne irritants and pollutants, providing cleaner air to breathe.

• Q61: Can I wear the AVICHE wearable air purifier while sleeping?

  Yes, you can wear the AVICHE wearable air purifier while sleeping. Its low noise operation and comfortable design make it suitable for providing cleaner air during sleep.

• Q62: How long does the AVICHE wearable air purifier release negative ions?

  The AVICHE wearable air purifier continuously releases negative ions while it is turned on and operational. It provides ongoing air purification and ionization for as long as it is in use.

• Q63: Can negative ions from the AVICHE wearable air purifier improve indoor air quality?

  Yes, negative ions released by the AVICHE wearable air purifier can help improve indoor air quality by reducing the concentration of airborne pollutants, providing a cleaner and fresher environment.

• Q64: Is the AVICHE wearable air purifier safe for children?

  Yes, the AVICHE wearable air purifier is generally safe for children. It does not emit harmful substances and can help reduce exposure to allergens and pollutants, benefiting children with respiratory sensitivities.

• Q65: Can the AVICHE wearable air purifier produce ozone while generating negative ions?

  No, the AVICHE wearable air purifier is designed to release negative ions without producing ozone. It ensures a safe and ozone-free air purification experience for users.

• Q66: Why is measuring blood pressure important for pets?

  Measuring blood pressure in pets helps assess their cardiovascular health, detect underlying medical conditions, monitor the response to treatment, and manage diseases such as hypertension.

• Q67: How does a pet blood pressure monitor work?

  A pet blood pressure monitor typically uses an inflatable cuff placed around a limb or tail to detect the arterial pressure. It measures systolic and diastolic blood pressure, similar to human blood pressure monitors.

• Q68: Can pet blood pressure monitors be used on different types of animals?

  Yes, there are blood pressure monitors specifically designed for different animal species, including dogs, cats, and even smaller animals like rabbits and ferrets.

• Q69: Can I use a regular human blood pressure monitor on my pet?

  It is not recommended to use a regular human blood pressure monitor on pets. Pet-specific blood pressure monitors are calibrated and designed to accommodate the anatomy and blood pressure ranges of different animal species.

• Q70: What factors can affect blood pressure readings in pets?

  Factors such as anxiety, pain, exercise, and the presence of other medical conditions can impact blood pressure readings in pets. It's essential to consider these factors and work with your veterinarian to obtain accurate measurements.

• Q71: Are pet blood pressure monitors a substitute for veterinary care?

  Pet blood pressure monitors are a valuable tool, but they should not replace professional veterinary care. Regular visits to the veterinarian are essential to ensure accurate interpretation of blood pressure readings and comprehensive pet healthcare.

• Q72: How does the AVICHE car air purifier work?

  The AVICHE car air purifier uses advanced filtration technologies with HEPA filters and activated carbon filters to capture and eliminate airborne particles, dust, smoke, pollen, and other contaminants present in the car's cabin.

• Q73: Can the AVICHE car air purifier remove bad odors from the car?

  Yes, the AVICHE car air purifier is equipped with activated carbon filters that effectively absorb and reduce unpleasant odors, such as those caused by food, pets, smoke, or other sources, leaving your car smelling fresh.

• Q74: How is the AVICHE car air purifier powered?

  The AVICHE car air purifier is typically powered through the car's cigarette lighter or USB port, providing convenient and continuous operation while you are driving.

• Q75: How often should I replace the filters in the AVICHE car air purifier?

  The frequency of filter replacement depends on usage and environmental conditions. It is generally recommended to replace the filters every 6-12 months for optimal performance and air purification efficiency.

• Q76: Can I use the AVICHE car air purifier in any type of vehicle?

  Yes, the AVICHE car air purifier is compatible with most vehicles, including cars, trucks, SUVs, and RVs. Its compact size and versatile installation options make it suitable for various types of vehicles.

• Q77: Is the AVICHE car air purifier noisy when in operation?

  No, the AVICHE car air purifier is designed to operate quietly, ensuring a peaceful and comfortable driving experience without causing any disturbance or noise.

• Q78: How does the AVICHE 3L oxygen concentrator work?

  The AVICHE 3L oxygen concentrator utilizes advanced technology to filter and concentrate oxygen from the surrounding air. It removes nitrogen and other impurities, delivering purified oxygen to the user.

• Q79: Can the AVICHE 3L oxygen concentrator be used at home?

  Yes, the AVICHE 3L oxygen concentrator is designed for home use. It provides a reliable source of supplemental oxygen for individuals who require oxygen therapy on a regular basis.

• Q80: Does the AVICHE 3L oxygen concentrator require any additional accessories?

  The AVICHE 3L oxygen concentrator comes with one oxygen delivery tube ，one nasal cannula ，two oxygen mask (for adult and kid), two Air Inlet Filter.

• Q81: How noisy is the AVICHE 3L oxygen concentrator during operation?

  The AVICHE 3L oxygen concentrator is designed to operate quietly, with noise levels typically ranging from 40 to 50 decibels, ensuring a peaceful and comfortable environment for the user.

• Q82: Is the AVICHE 3L oxygen concentrator easy to operate?

  It usually has a large LCD control panel, making it easy to adjust the flow rate and monitor oxygen levels.

• Q83: How often should the filters be replaced in the AVICHE 3L oxygen concentrator?

  The frequency of filter replacement depends on the usage environment. Typically, it is recommended to replace the filters every few months to maintain optimal performance.

• Q84: Does the AVICHE 3L oxygen concentrator have an alarm system for low oxygen levels?

  Yes, many models of the AVICHE 3L oxygen concentrator are equipped with an alarm system that alerts the user or caregiver in case of low oxygen levels or any operational issues.

• Q85: Who needs an oxygen concentrator?

  Oxygen concentrators are used by individuals with respiratory conditions such as COPD, asthma, or other lung diseases that cause low blood oxygen levels and require supplemental oxygen.

• Q86: Do oxygen concentrators require a prescription?

  Yes, in most cases, a prescription from a healthcare professional is required to obtain an oxygen concentrator. They will determine the appropriate oxygen flow rate for the individual's needs.

• Q87: How long do oxygen concentrators last?

  The lifespan of an oxygen concentrator can vary depending on usage, maintenance, and model. With proper care, they can last for several years before requiring replacement.

• Q88: Can oxygen concentrators be used while sleeping?

  Yes, oxygen concentrators can be used while sleeping. It's important to follow the prescribed oxygen flow rate and consult with your healthcare provider for specific instructions.

• Q89: How do I maintain and clean my oxygen concentrator?

  Regularly clean the exterior of the device with a damp cloth. Regular replacement of air intake filter

• Q90: Can I use a humidifier with my oxygen concentrator?

  Yes, humidifiers can be used with oxygen concentrators to add moisture to the delivered oxygen, preventing dryness and irritation of the nasal passages and respiratory system.

• Q91: How often should I replace the filters in a desktop air purifier?

  Filter replacement frequency varies depending on the model and usage. Generally, it is recommended to replace filters every 6 to 12 months.

• Q92: Can I use scented oils or fragrances with a desktop air purifier?

  It is not recommended to use scented oils or fragrances directly with a desktop air purifier, as they can potentially damage the unit or interfere with the filtration process.

• Q93: Can a desktop air purifier help with allergies?

  Yes, a desktop air purifier with a HEPA filter can effectively capture allergens like pollen, dust mites, and pet dander, providing relief for individuals with allergies.

• Q94: Can a desktop air purifier help with odors?

  Yes, desktop air purifiers equipped with activated carbon filters can help remove unpleasant odors caused by cooking, pets, smoke, and other sources, improving indoor air quality.

• Q95: Can a desktop air purifier help with asthma?

  Yes, a desktop air purifier can be beneficial for individuals with asthma by reducing asthma triggers like dust particles, pet allergens, and airborne pollutants, creating a cleaner breathing environment.

• Q96: Can I leave my desktop air purifier running all the time?

  es, desktop air purifiers are designed for continuous operation.